Please note Made to order/ Hand Painted: will take extra time now for production due to Covid19 and USPS shipping delays. Items can take 2/3 weeks or more. All hand painted items may also take extra time depending on the artist work load
We are not taking any rush orders at the moment. Once you order no returns/ exchanges. All sales final.
Expect shipping delays.
All items are shipped via U.S. Postal Service and take approximately 5-9 business days. Made to order are 1-3 weeks for production. Please note made to order may take extra time depending on work load. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase.
Orders are processed within 2-3 business days before shipping.
THESEPINKLIPS. is NOT responsible for any lost or stolen items. If your tracking information states that your package was delivered and you have not received it. You must take this up with the United States Postal Service. THESEPINKLIPS does not hold responsibility for package that state are delivered. If items have not been received, they can be located by using the tracking number or contacting your local post office.
If an order is placed on a national holiday or after 2 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following business day.
We are not accepting any exchanges at the moment due to Covid19
(Please read below for return guidelines)
No returns or exchanges on Accessories, swimwear/ intimates, handprinted and made to order items or sale items All sales final.
For hand painted pieces any variation in color or detailing is a result of the handcrafted nature of this item. Slight imperfections are not to be considered defects, but add to its value and unique character.
(Pieces made-to-order. Due to the one-of-a-kind hand work, minor variations from the picture are normal,no returns/exchanges)
Exceptions for returns.
Mistakes happen, If there is an error with your order at the fault of THESEPINKLIPS, spelling mistakes incorrect design, stain etc for hand painted pieces you must return within 5 business days of receipt. Please email us at email@example.com with your order number, and a photo of piece as soon as you receive it. Once approved we will be more than happy to issue a store credit or refund.
All merchandise outside of Accessories, swimwear/ intimates, handprinted and made to order items or sale items must be unworn unwashed and in otherwise perfect condition to be considered for a return.
We reserve the right to refuse any return that does not meet the conditions above.
Any returns received outside of our return policy guidelines will become the property of THESEPINKLIPS and no store credit will be issued.
If the item is not returned within 5 business days, all sales are final