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STORE POLICY/SHIPPING

SHIPPING

All items are shipped via U.S. Postal Service and take approximately 5-9 business days. Made to order are 1-3 weeks for production. Please note made to order may take extra time depending on work load. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase.


Orders are processed within 2-3 business days before shipping.


THESEPINKLIPS. is not responsible for any lost items. If your tracking information states that your package was delivered and you have not received it.  You must take this up with the United States Postal Service.  THESEPINKLIPS  does not hold responsibility for package that state are delivered.  

If items have not been received, they can be located by using the tracking number or contacting your local post office.

If an order is placed on a national holiday or after 2 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following business day.

Returns/ Exchanges

No returns or exchanges on Accessories, swimwear/ intimates, handprinted and made to order items or sale items All sales final! 

Any variation in color or detailing is a result of the handcrafted nature of this item. Slight imperfections are not to be considered defects, but add to its value and unique character.

: All items must be returned to THESEPINKLIPS. within 10 days of receipt. Items must be unworn and unwashed with original tags attached. If an item is not returned in the same condition in which it was sent, it will be denied.

Accessories, swimwear, bodysuits, underwear, handprinted and made to order and sale items are non-returnable.

Returns  for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

Exchanges

  • No exchanges

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT

 


For further information feel free to email us at thesepinklips@gmail.com

 

Thank You!